X-on Launches Phonebar to Bring Telecoms to the Desktop

X-onCloud telephony provider X-on has launched Phonebar; an app to consolidate telecoms and patient communications onto the GP desktop.

The company is already offering Phonebar to practices that use the EMIS record system and will soon offer it to SystmOne and Vision customers.

Paul Bensley, the managing director of X-on, said: "We all know that primary care is under enormous pressure, and that GPs need new and effective ways to handle calls and virtual consultations.

"Phonebar is a telecommunications tool that is designed to address those demands, by enabling GPs to receive and make phone and video calls and communicate with patients without leaving the desktop.

"Phonebar pins to the taskbar, from where it can be maximised to handle calls, send SMS and photo requests, and file call recordings and documents back to the GP record; creating a more seamless working environment for GPs and joined-up service for patients."

X-on is a pioneer of cloud telephony in the UK and is committed to helping its customers to make simple communications choices that deliver real benefit to their organisations.

Its Surgery Connect system was designed to meet the demands of general practiceand is used by surgeries to make sure that patients get through to the right service, faster, while reducing the costs associated with traditional phone systems.

The new Phonebar takes this commitment to creating streamlined and effective communications tools a step further. When downloaded onto the desktop, and maximised from the taskbar, it gives GPs access to telephony services and patient communications.

From the Phonebar, GPs can select a device from which to receive and make phone and video calls, from the desktop, their landline, and their mobile. They can look up teams and individuals from their practice directory, or a directory that spans a PCN or the ICS, refer to a call history, or enter phone numbersinto the system to make calls.

GPs can also utilise integration with the EMIS Appointment List to view patient records and contact patients, send them SMS messages and photo requests, and file multiple interactions back to the record as a single consultation.

Early feedback from practices that have adopted Phonebar has been positive. One pilot user described it as "excellent" while another said they liked "the simplicity of its use and design" and another said it made it "much easier to navigate the contact list and switch between devices and apps."

X-on will be demonstrating Phonebar, Surgery Connect, and other ideas for supporting communications in general practice at this year's Healthcare Efficiency Through Technology show.

HETT takes place at ExCeL London on 27 and 28 September. Bensley said: "We will be exhibiting at HETT to show how simple but powerful communications can improve the NHS and care services for organisations, clinicians, and patients.

"The digital and online ambitions of the NHS can be addressed by providing secure, flexible, scalable, and cost-effective telephony and video solutions; especially when they come with great user interfaces, like those developed for Phonebar. We look forward to showing people what it has to offer."

About X-on

X-on is a pioneer of cloud telephony and was named as the UK Technology/ Digital Solution Provider of the Year in the 2019 General Practice Awards for its Surgery Connect product. In 2020 we won the Best VoIP Software and Best VoIP Vertical Solution categories in the Internet Telephony Services Providers' Association (ITSPA) awards. With over 20 years' experience, we have worked with thousands of customers across many industries to deliver simple communications choices to benefit their business. We work with healthcare professionals to provide cost-effective communications systems such as Surgery Connect, which is tailored to their needs, and allows them to spend time and money on what matters most - patients.

Most Popular Now

Relationship Between Sleep and Nutrition…

Diet and sleep, which are essential for human survival, are interrelated. However, recently, various services and mobile applications have been introduced for the self-management of health, allowing users to record...

AI Model can Read ECGs to Identify Femal…

A new AI model can flag female patients who are at higher risk of heart disease based on an electrocardiogram (ECG). The researchers say the algorithm, designed specifically for female patients...

New AI Tool Mimics Radiologist Gaze to R…

Artificial intelligence (AI) can scan a chest X-ray and diagnose if an abnormality is fluid in the lungs, an enlarged heart or cancer. But being right is not enough, said...

To be Happier, Take a Vacation... from Y…

Today, nearly every American - 91% - owns a cellphone that can access the internet, according to the Pew Research Center. In 2011, only about one-third did. Another study finds...

DMEA 2025 - Innovations, Insights and Ne…

8 - 10 April 2025, Berlin, Germany. Less than 50 days to go before DMEA 2025 opens its doors: Europe's leading event for digital health will once again bring together experts...

Researchers Find Telemedicine may Help R…

Low-value care - medical tests and procedures that provide little to no benefit to patients - contributes to excess medical spending and both direct and cascading harms to patients. A...

AI Revolutionizes Glaucoma Care

Imagine walking into a supermarket, train station, or shopping mall and having your eyes screened for glaucoma within seconds - no appointment needed. With the AI-based Glaucoma Screening (AI-GS) network...

North Cumbria Integrated Care Signs 10-Y…

North Cumbria Integrated Care NHS Foundation Trust (NCIC) has signed a long-term agreement for use of the Alcidion Miya Precision platform, to provide an electronic patient record (EPR) for the...

AI Accelerates Discovery of Neurodevelop…

Researchers have developed an artificial intelligence (AI) approach that accelerates the identification of genes that contribute to neurodevelopmental conditions such as autism spectrum disorder, epilepsy and developmental delay. This new...

AI may Help Clinicians Personalize Treat…

Individuals with generalized anxiety disorder (GAD), a condition characterized by daily excessive worry lasting at least six months, have a high relapse rate even after receiving treatment. Artificial intelligence (AI)...

AI can Open Up Beds in the ICU

At the height of the COVID-19 pandemic, hospitals frequently ran short of beds in intensive care units. But even earlier, ICUs faced challenges in keeping beds available. With an aging...

AI Model Predicting Two-Year Risk of Com…

AFib (short for atrial fibrillation), a common heart rhythm disorder in adults, can have disastrous consequences including life-threatening blood clots and stroke if left undetected or untreated. A new study...