Tunstall Healthcare and CSL DualCom Partner to Enhance Protection for Residents in Grouped Housing Schemes

TunstallTunstall Healthcare, the leading provider of technology enabled care services, has signed an agreement with European critical connectivity company, CSL DualCom, to deploy the DualCom SafeLink® network monitoring device as part of its provision to housing and social care providers.

SafeLink is a small device that can be fitted to any community alarm panel to ensure the reliable protection of people and property by monitoring telephone lines and providing a secondary secure communication pathway using any available GPRS mobile network.

In grouped living environments, such as sheltered housing schemes, it is standard practice for community alarm equipment and fire alarm systems to share the use of a single telephone landline. If this line is already in use, any calls raised by the fire alarm panel can only be answered after the original call has been hung up. This will result in valuable time elapsing and causing delays in attendance of the emergency services to deal with any potential fire.

If a fire is detected and the alarm system triggered, SafeLink will signal an alert to the monitoring centre via the secure mobile network, regardless of whether the telephone line is in use or even out of service. SafeLink can monitor up to 12 separate inputs or system applications, and a single SafeLink installation can monitor community alarm equipment, fire alarm systems, security alarms and more.

The system can also be used in multi-occupancy dwellings such as tower blocks to monitor fire alarms, security systems and lifts, without the need to install or rent another telephone line. It also gives PNC monitoring centres the ability to monitor alarms directly without the need for a third party provider, opening up opportunities to develop new revenue streams.

SafeLink is supplied with CSL's unique WorldSIM®, enabling full roaming between all available mobile networks for added reliability. The WorldSIM's ability to roam to any mobile network - based on signal availability - rather than a network provider's preferred steering agreements, offers the most reliable Voice and GPRS data communication service available in the healthcare sector.

Tony Walker, Director of Sales Operations, Tunstall commented: "We are constantly searching for new innovations that improve the safety of residents and durability of our systems. Our alliance with CSL DualCom adds a new dimension to our integrated services that offers reliability and value for money, resulting in enhanced outcomes for the individual."

Phil Hollett, Group CEO, CSL DualCom Group added: "This partnership will take our market leading Critical Connectivity® to a wider audience and we look forward to working in the telecare industry with Tunstall and supporting them in any geography required."

Related news articles:

About Tunstall
Tunstall Healthcare Group is the market leading provider of telehealthcare solutions, with over 3.6 million users globally. Tunstall's solutions support older people and those with long-term needs, helping them to live independently by effectively managing their health and well-being. Its solutions have been proven effective in the world’s largest telehealthcare trial. Tunstall provides technology, services, expertise and advice to millions of people enabling them to lead independent more fulfilling lives.

Most Popular Now

New Training Year Starts at Siemens Heal…

In September, 197 school graduates will start their vocational training or dual studies in Germany at Siemens Healthineers. 117 apprentices and 80 dual students will begin their careers at Siemens...

Digital ECGs at Barts Health: A High-Imp…

Opinion Article by Dr Krishnaraj Sinhji Rathod, consultant in interventional cardiology, Barts Health NHS Trust. Picture the moment. A patient in an ambulance, enroute to hospital with new chest pain. Paramedics...

New AI Tool Addresses Accuracy and Fairn…

A team of researchers at the Icahn School of Medicine at Mount Sinai has developed a new method to identify and reduce biases in datasets used to train machine-learning algorithms...

Global Study Reveals How Patients View M…

How physicians feel about artificial intelligence (AI) in medicine has been studied many times. But what do patients think? A team led by researchers at the Technical University of Munich...

Study Sheds Light on Hurdles Faced in Tr…

Implementing artificial intelligence (AI) into NHS hospitals is far harder than initially anticipated, with complications around governance, contracts, data collection, harmonisation with old IT systems, finding the right AI tools...

Using Deep Learning for Precision Cancer…

Altuna Akalin and his team at the Max Delbrück Center have developed a new tool to more precisely guide cancer treatment. Described in a paper published in Nature Communications, the...

New AI Approach Paves Way for Smarter T-…

Researchers have harnessed the power of artificial intelligence (AI) to tackle one of the most complex challenges in immunology: predicting how T cells recognize and respond to specific peptide antigens...

Study Used AI Models to Improve Predicti…

Chronic kidney disease (CKD) is a complex condition marked by a gradual decline in kidney function, which can ultimately progress to end-stage renal disease (ESRD). Globally, the prevalence of the...

AI-Powered CRISPR could Lead to Faster G…

Stanford Medicine researchers have developed an artificial intelligence (AI) tool to help scientists better plan gene-editing experiments. The technology, CRISPR-GPT, acts as a gene-editing “copilot” supported by AI to help...

Groundbreaking AI Aims to Speed Lifesavi…

To solve a problem, we have to see it clearly. Whether it’s an infection by a novel virus or memory-stealing plaques forming in the brains of Alzheimer’s patients, visualizing disease processes...

AI Spots Hidden Signs of Depression in S…

Depression is one of the most common mental health challenges, but its early signs are often overlooked. It is often linked to reduced facial expressivity. However, whether mild depression or...