Who's to Blame When AI Makes a Medical Error?

Assistive artificial intelligence technologies hold significant promise for transforming health care by aiding physicians in diagnosing, managing, and treating patients. However, the current trend of assistive AI implementation could actually worsen challenges related to error prevention and physician burnout, according to a new brief published in JAMA Health Forum.

The brief, written by researchers from the Johns Hopkins Carey Business School, Johns Hopkins Medicine, and The University of Texas at Austin McCombs School of Business, explains that there is an increasing expectation of physicians to rely on AI to minimize medical errors. However, proper laws and regulations are not yet in place to support physicians as they make AI-guided decisions, despite the fierce adoption of these technologies among health care organizations.

The researchers predict that medical liability will depend on whom society considers at fault when the technology fails or makes a mistake, subjecting physicians to an unrealistic expectation of knowing when to override or trust AI. The authors warn that such an expectation could increase the risk of burnout and even errors among physicians.

"AI was meant to ease the burden, but instead, it’s shifting liability onto physicians - forcing them to flawlessly interpret technology even its creators can’t fully explain," said Shefali Patil, visiting associate professor at the Carey Business School and associate professor at the University of Texas McCombs School of Business. "This unrealistic expectation creates hesitation and poses a direct threat to patient care."

The new brief suggests strategies for health care organizations to support physicians by shifting the focus from individual performance to organizational support and learning, which may alleviate pressure on physicians and foster a more collaborative approach to AI integration.

"Expecting physicians to perfectly understand and apply AI alone when making clinical decisions is like expecting pilots to also design their own aircraft - while they’re flying it," said Christopher Myers, associate professor and faculty director of the Center for Innovative Leadership at the Carey Business School. "To ensure AI empowers rather than exhausts physicians, health care organizations must develop support systems that help physicians calibrate when and how to use AI so they don’t need to second-guess the tools they’re using to make key decisions."

Patil SV, Myers CG, Lu-Myers Y.
Calibrating AI Reliance-A Physician's Superhuman Dilemma.
JAMA Health Forum. 2025 Mar 7;6(3):e250106. doi: 10.1001/jamahealthforum.2025.0106

Most Popular Now

Unlocking the 10 Year Health Plan

The government's plan for the NHS is a huge document. Jane Stephenson, chief executive of SPARK TSL, argues the key to unlocking its digital ambitions is to consider what it...

Alcidion Grows Top Talent in the UK, wit…

Alcidion has today announced the addition of three new appointments to their UK-based team, with one internal promotion and two external recruits. Dr Paul Deffley has been announced as the...

AI can Find Cancer Pathologists Miss

Men assessed as healthy after a pathologist analyses their tissue sample may still have an early form of prostate cancer. Using AI, researchers at Uppsala University have been able to...

New Training Year Starts at Siemens Heal…

In September, 197 school graduates will start their vocational training or dual studies in Germany at Siemens Healthineers. 117 apprentices and 80 dual students will begin their careers at Siemens...

AI, Full Automation could Expand Artific…

Automated insulin delivery (AID) systems such as the UVA Health-developed artificial pancreas could help more type 1 diabetes patients if the devices become fully automated, according to a new review...

How AI could Speed the Development of RN…

Using artificial intelligence (AI), MIT researchers have come up with a new way to design nanoparticles that can more efficiently deliver RNA vaccines and other types of RNA therapies. After training...

MIT Researchers Use Generative AI to Des…

With help from artificial intelligence, MIT researchers have designed novel antibiotics that can combat two hard-to-treat infections: drug-resistant Neisseria gonorrhoeae and multi-drug-resistant Staphylococcus aureus (MRSA). Using generative AI algorithms, the research...

AI Hybrid Strategy Improves Mammogram In…

A hybrid reading strategy for screening mammography, developed by Dutch researchers and deployed retrospectively to more than 40,000 exams, reduced radiologist workload by 38% without changing recall or cancer detection...

Penn Developed AI Tools and Datasets Hel…

Doctors treating kidney disease have long depended on trial-and-error to find the best therapies for individual patients. Now, new artificial intelligence (AI) tools developed by researchers in the Perelman School...

Are You Eligible for a Clinical Trial? C…

A new study in the academic journal Machine Learning: Health discovers that ChatGPT can accelerate patient screening for clinical trials, showing promise in reducing delays and improving trial success rates. Researchers...

Global Study Reveals How Patients View M…

How physicians feel about artificial intelligence (AI) in medicine has been studied many times. But what do patients think? A team led by researchers at the Technical University of Munich...

New AI Tool Addresses Accuracy and Fairn…

A team of researchers at the Icahn School of Medicine at Mount Sinai has developed a new method to identify and reduce biases in datasets used to train machine-learning algorithms...