Americans' use and willingness to use video telehealth has increased since the beginning of the COVID-19 pandemic, rising most sharply among Black Americans and people with less education, according to a new RAND Corporation study.
Following a representative survey panel of Americans from March 2019 through March 2021, researchers found that the willingness to use video telehealth increased overall from 51% in February 2019 to 62% in March 2021.