New Collaboration Links Diabetes eHealth and Medical Call-Center Operator Services in Nordic Region

Diabetes ToolsDiabetes Tools, Swedish medtech developer of the TriabetesClinic app-based decision support service, and MedHelp, northern Europe's largest privately owned healthcare advisory service, jointly announce a cooperation that offers greater access to specialist medical advice for diabetes patients across the Nordic region.

The two companies will promote each other's services to healthcare providers in Denmark, Finland, Norway and Sweden, in addition to offering combined services. For example, treatment clinics that care for insulin-dependent children and buy Diabetes Tools' pediatric service can offer parents of their young patients round-the-clock monitoring and support by telephone and video from MedHelp's established medical call-center services.

"Our goal is to ensure that everyone living with diabetes gets the best possible care in the most user-friendly way," said Diabetes Tools' Chief Executive Officer Anders Weilandt. "Working with MedHelp means that together we can now fulfil an everyday need by giving each Triabetes-connected patient round-the-clock service from MedHelp's diabetes specialists who use TriabetesClinic as a tool. As a result, patients will have peace of mind about their health and forward-thinking healthcare providers will see greater opportunities to improve care quality, health outcomes and economic productivity."

"We work with hospitals, municipalities and regions to give cost-effective medical support to patients over the phone," said CEO of MedHelp Andreas Winqvist. "It is natural to take the next step, from advice over the phone to digitalized care. Diabetes nurses are already part of our advisory teams and now following today's agreement with Diabetes Tools, many more people can benefit from their professional expertise."

The collaboration between Diabetes Tools and MedHelp may be expanded with additional products and territories in the future.

Both companies are attending the Vitalis 2016 congress for the Scandinavian eHealth industry in Göteborg, Sweden from 5-7 April (exhibition stands B08:31 for Diabetes Tools and B08:05 for MedHelp).

About Diabetes Tools
Diabetes Tools is a Swedish medical technology company that simplifies daily life for everyone involved in diabetes care. The TriabetesClinic software service securely combines apps (for smartphones and tablets), online accounts and web interfaces to change diabetes healthcare for the better.

Diabetes Tools was nominated for "Best Mobile Innovation for Health" at the 2016 Global Mobile Awards and named "MedTech Company of the Year 2014" by the Swedish Medtech Association. The company holds an ISO 13485 certificate, a compliance standard for creating medical devices and related services, and sells CE-marked medical software products in the European Union. Diabetes Tools is privately held and located in Stockholm, Sweden.

About MedHelp
We are experts of Swedish people's wellbeing. Our most important mission is to help people whenever health issues occur. We provide close and personal care with unique competence and availability leading to increased security and better health. Founded in year 2000, today MedHelp is one of the largest private companies providing health care advice at a distance. The annual revenue is approximately 20 M€ (corresponding) and we are around 260 coworkers, most of them nurses. Headquarter is located in Stockholm, Sweden and we're offering an around-the-clock-service.

Most Popular Now

Researchers Invent AI Model to Design Ne…

Researchers at McMaster University and Stanford University have invented a new generative artificial intelligence (AI) model which can design billions of new antibiotic molecules that are inexpensive and easy to...

ChatGPT can Produce Medical Record Notes…

The AI model ChatGPT can write administrative medical notes up to ten times faster than doctors without compromising quality. This is according to a new study conducted by researchers at...

Alcidion and Novari Health Forge Strateg…

Alcidion Group Limited, a leading provider of FHIR-native patient flow solutions for healthcare, and Novari Health, a market leader in waitlist management and referral management technologies, have joined forces to...

Greater Manchester Reaches New Milestone…

Radiologists and radiographers at Northern Care Alliance NHS Foundation Trust have become the first in Greater Manchester to use the Sectra picture archiving and communication system (PACS) to report on...

Can Language Models Read the Genome? Thi…

The same class of artificial intelligence that made headlines coding software and passing the bar exam has learned to read a different kind of text - the genetic code. That code...

Study Shows Human Medical Professionals …

When looking for medical information, people can use web search engines or large language models (LLMs) like ChatGPT-4 or Google Bard. However, these artificial intelligence (AI) tools have their limitations...

Advancing Drug Discovery with AI: Introd…

A transformative study published in Health Data Science, a Science Partner Journal, introduces a groundbreaking end-to-end deep learning framework, known as Knowledge-Empowered Drug Discovery (KEDD), aimed at revolutionizing the field...

Bayer and Google Cloud to Accelerate Dev…

Bayer and Google Cloud announced a collaboration on the development of artificial intelligence (AI) solutions to support radiologists and ultimately better serve patients. As part of the collaboration, Bayer will...

Shared Digital NHS Prescribing Record co…

Implementing a single shared digital prescribing record across the NHS in England could avoid nearly 1 million drug errors every year, stopping up to 16,000 fewer patients from being harmed...

Wanted: Young Talents. DMEA Sparks Bring…

9 - 11 April 2024, Berlin, Germany. The digital health industry urgently needs skilled workers, which is why DMEA sparks focuses on careers, jobs and supporting young people. Against the backdrop of...

Ask Chat GPT about Your Radiation Oncolo…

Cancer patients about to undergo radiation oncology treatment have lots of questions. Could ChatGPT be the best way to get answers? A new Northwestern Medicine study tested a specially designed ChatGPT...

North West Anglia Works with Clinisys to…

North West Anglia NHS Foundation Trust has replaced two, legacy laboratory information systems with a single instance of Clinisys WinPath. The trust, which serves a catchment of 800,000 patients in North...