Ted Taccardi to Lead Global Customer Care Organisation at Carestream Health

CarestreamTed Taccardi has been appointed Vice President, Global Customer Care at Carestream effective immediately. In this role, he will lead the company's worldwide Customer Care organisation and is a member of Carestream's senior executive leadership team.

Carestream's newly formed Global Customer Care organisation brings together all of the company's field support, remote and platform teams that service equipment, software and healthcare IT systems. With one global organisation serving customers across all of the company's businesses, the service team successfully combines people, systems and processes to deliver outstanding customer service.

Previous to this, Taccardi was Chief Operating Officer of Digital Medical Solutions and Chief Technical Officer of Digital Capture Solutions at Carestream where he managed Global Manufacturing, Product Development and oversaw operations in the U.S., Europe, Asia and the Middle East.

Under his leadership, Carestream has become a top global provider of computed radiography (CR) and digital radiography (DR) systems, with a track record for innovation that includes development of the world's first wireless, cassette-sized digital X-ray system, the CARESTREAM DRX-1 System and its offspring, the DRX-Revolution Mobile X-ray System.

Prior to that, Taccardi was General Manager of Computed Radiography at Eastman Kodak Company. He joined Kodak in 1981 and served in a variety of business, engineering and manufacturing leadership positions.

Ted Taccardi holds a B.S. degree in Chemical Engineering from the University of Connecticut and completed a Wharton Executive Education programme at the University of Pennsylvania. He and his wife Ann Marie reside in Pittsford, N.Y., and are parents to three adult children.

Related news articles:

About Carestream Health
Carestream is a worldwide provider of dental and medical imaging systems and IT solutions; X-ray imaging systems for non-destructive testing; and advanced materials for the precision films and electronics markets - all backed by a global service and support network.

Most Popular Now

Study Finds One-Year Change on CT Scans …

Researchers at National Jewish Health have shown that subtle increases in lung scarring, detected by an artificial intelligence-based tool on CT scans taken one year apart, are associated with disease...

New AI Tools Help Scientists Track How D…

Artificial intelligence (AI) can solve problems at remarkable speed, but it’s the people developing the algorithms who are truly driving discovery. At The University of Texas at Arlington, data scientists...

Yousif's Story with Sectra and The …

Embarking on healthcare technology career after leaving his home as a refugee during his teenage years, Yousif is passionate about making a difference. He reflects on an apprenticeship in which...

AI Tool Offers Deep Insight into the Imm…

Researchers explore the human immune system by looking at the active components, namely the various genes and cells involved. But there is a broad range of these, and observations necessarily...

New Antibiotic Targets IBD - and AI Pred…

Researchers at McMaster University and the Massachusetts Institute of Technology (MIT) have made two scientific breakthroughs at once: they not only discovered a brand-new antibiotic that targets inflammatory bowel diseases...

Highland to Help Companies Seize 'N…

Health tech growth partner Highland has today revealed its new identity - reflecting a sharper focus as it helps health tech companies to find market opportunities, convince target audiences, and...